SYSTEM MONITORING
- We recommend that our customers incorporate a Remote Monitoring System (RMM) which allows us as an IT provider to monitor your devices in real-time for issues so that they can be proactively assessed and resolved.
- Each device connected to RMM will alert us when there are issues with the PC as they occur so that they can be quickly identified and resolved.
- RMM allows us the best insight into your IT assets which helps provide the best recommendations for your systems based off your usage and requirements in the business.
- RMM is essentially the sister service to maintenance, it allows us the best oversight to most efficiently deploy maintenance that covers all of your business devices.
- Where applicable, RMM allows us to more efficiently roll out and update software and deploy changes in bulk to your devices.